Shipping Policy: Orders are typically shipped within 24 hours. If an item is out of stock, you will be notified by phone or email.
PDR Outlet guarantees the tools we make for a period of one year.* Tools not manufactured by PDR Outlet carry original manufacturer’s warranty.
Any items must be returned within 30 days in new condition and packaging to receive a full refund.
*Glue tabs not covered.
At PDR Outlet, we protect your personal information. PDR Outlet owns information collected on this site and will never sell or rent this information. We will not share it in ways different from what is described in this statement unless you authorize us to do so.
Cookies and IP Addresses
This site contains links to other websites. PDR Outlet is not responsible for the privacy practices or the content of other sites.
Your Personal Information
Our site uses forms for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for the benefit of PDR Outlet to send information to customers about orders, to fulfill orders, to process and collect payments, to send promotional marketing material about our company, and to contact customers about orders when necessary.
Third-Party Service Providers
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, providing marketing assistance such as tailoring content on our sites and serving ads on our behalf, providing search results and links, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Customer information is considered to be an asset of PDR Outlet and as such may be transferred to another company as part of an acquisition of PDR Outlet.
This Website takes every precaution to protect our users’ information. When you send sensitive information (such as your credit card number) to us via our order form, that information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select “Properties”.) These secure SSL-encrypted pages have URLs that start with https:// instead of http://. If you have any questions about security at our Website, please email us.
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or to comply with a legal process served on our Website.
Terms and Conditions of Use
Last Updated: November 6, 2012
Intellectual Property Rights
All of the content, arrangement and layout of the Site, including but not limited to, any trademarks, service marks, product names, package designs, text, art work, graphics, images, buttons, screenshots, music, digitally downloadable files, and other content or copyrightable material, and the compilation of the foregoing (collectively, the “Content”) are the sole and exclusive property of PDR Outlet. The Site also contains valuable trademarks and service marks owned and used by PDR Outlet including but not limited to, PDR Outlet, and the PDR Outlet design logo (collectively, the “PDR Outlet Marks”). All other trademarks, product names and company names or logos used on the Site are the property of their respective owners. Any use of the Content or PDR Outlet Marks – without the prior written permission of PDR Outlet – is strictly prohibited and may violate civil or criminal laws, including but not limited to, copyright laws, trademark laws, and the laws of privacy and publicity.
The Site may now or in the future permit the submission of content such as comments and product reviews (“User Content”) by you and other users and the hosting, sharing and/or publishing of such User Content. You agree and acknowledge that without regard to whether such content is published, PDR Outlet does not guarantee any confidentiality with respect to any such submissions.
You shall be solely responsible for your own User Content and the consequences of posting or publishing them. You represent and warrant that: (i) your User Content does not violate any copyright, trademark, trade secret, patent or other intellectual property right, or any right of privacy or publicity of any third party, or any applicable law, rule or regulation, or any of the Posting Rules; (ii) you own or have the necessary licenses, rights, consents, and permissions to use and authorize PDR Outlet to post, publish, reproduce, display and otherwise exercise all rights in your User Content, including, but not limited to, the written consent, release, and/or permission of each and every identifiable individual person featured or referenced in the User Content to use their name, voice, likeness or any other applicable personal rights of any kind.
PDR Outlet takes no responsibility and assumes no liability for any User Content posted or otherwise submitted to us. Any material, information or idea you submit or post on the Site will be considered non-confidential and non-proprietary. PDR Outlet may publish or otherwise use your name and User Content for any purpose whatsoever without your consent.
Acceptable Use Policy
With respect to any submitted User Content, you agree not to: (i) submit any content that is copyrighted, protected by trade secret or otherwise subject to any third party intellectual property rights or proprietary rights, including any privacy and publicity rights, unless you are the owner of such rights or have permission from the rightful owner of such rights to post such content and to grant PDR Outlet all of the license rights and other rights granted herein; (ii) upload, post, e-mail or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable; (iii) use the Site to harm minors in any way; (iv) impersonate any person or entity, including but not limited to, a representative of PDR Outlet, or falsely state or otherwise misrepresent your affiliation with a person or entity; (v) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted to or through the Site; (vi) upload, post, e-mail or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail”, “spam”, “chain letters”, “pyramid schemes” or any other form of solicitation; (vii) upload, post, e-mail or otherwise transmit any content that contains computer viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (viii) intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, the American Stock Exchange or NASDAQ, and any regulations having the force of law; and (ix) collect or store personal data about other users.
You will not use the Site or any of the information contained on the Site in any way that is unlawful or harms PDR Outlet or any user of PDR Outlet. You may not use the Site in any manner that could overburden, or impair any website owned or operated by PDR Outlet (or the networks or systems connected to any such websites). You may not use any device, software or instrumentality to interfere with the proper working of the Site or disobey any requirements, procedures, policies or regulations of networks connected to the Site. You shall not violate or attempt to violate the security of the Site. Violations of system or network security may result in civil or criminal liability. PDR Outlet reserves the right to investigate occurrences which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who have participated in such violations.
PDR Outlet does not endorse any User Content or any opinion, recommendation, or advice expressed therein, and PDR Outlet expressly disclaims any and all liability in connection with User Content. PDR Outlet reserves the right, at its sole discretion, but is not obligated, to monitor any and all User Content, messages, postings, or other content sent to the Site, and reserves the right to remove, modify, delete or to refuse to post any User Content or anything else that PDR Outlet in its sole discretion views to be in violation of these Posting Rules, the law, or is otherwise inappropriate. PDR Outlet may also terminate a user’s access or account for uploading material in violation of these posting rules or the terms at any time, without prior notice and at its sole discretion. In addition, you agree that you will not email any of your User Content or links to your User Content to individuals with whom you are not acquainted.